Dobies Reviews

I ordered fox gloves and plant food a few months back in the knowledge of not recieving them until the first week of May. I received notification that my plant food was dispatched in 28th April. And then my plants the following week. Recieved the plants and they are fantastic. I had thought maybe the plant food would have been included but as it wasn't I emailed to chase. I never had a response. I then emailed again3 days ago and still no response. The plant food was in offer as I had spent over a certain amount and I was excited to try it and buy more if I was happy with it. Customer service is not there though

Fantastic plants fast service &delivery recommend Thank You

I have always had good service from Dobies that is why I always use them and will continue to do so.

My order took a lot longer than I was told and Dobies said if the order was going to be delayed they would keep me informed by email but they didn’t. I had to chase the order on numerous occasions resulting in me cancelling. I was only able to cancel 1 half of the order and if I wanted to cancel the other half I would have to refuse delivery when it was delivered (although still not informed when) the parcel was then left on my doorstep because I wasn’t home meaning I couldn’t cancel it. My experience with Dobies was very poor. I advise using another company.

The delivery date was much later than expected but that was probably due to the way things are at the moment. When the goods arrived they were exactly as described.The cocoon chair is excellent quality.

Thank you. The Nemesia arrived promptly and look very well. I'm looking forward to receiving Calibrachoa Blueberry Scone and seed potatoes Nicola, as per you e-mail today.However:Calibrachoa Chameleon arrived about 10 days after your e-mail: 4 have settled well, 2 are dead.I am concerned that there is no mention of Calibrachoa Kabloom or Calibrachoa Carnival Mixed, both of which should be on the list for delivery later this month as per my order.I have also e-mailed you about this so look forward to receiving your reply.

Well, how is one supposed to review before we have even received what we ordered? Come on, get into the real world, or are we supposed to say it's 'brilliant' based upon the fact of what we saw as a picture in a catalogue? Surely, the review should be requested when the FULL experience of growing and fruiting/flowering has happened, I will do so after the following:1: I have actually received the items2: I have inspected the quality of them3: As a not inexperienced gardener in vegetable growing, I have done all the requirements and seen the benefits and fruit of the plants.Yours, most sincerely,Neil Garrod.

Pleased with most of my order plants were packed securely apart from the Busy Lizzie there was enough space in the box for them to all fall out of their cell pack and end up in one pile, they don’t seem to have suffered too much several broken leaves so hopefully they will be okay

Plants are taking too long to arrive by which time they are dried out and loose in the packaging resulting in dead or damaged plants.

Ordered on 3 April with expected dispatch on 5 April but the delivery date kept getting pushed back, when I called I was told they were on the way but it took more than 3 weeks. I understand sometimes there are delays with these things but 2 days delivery to 22 days delivery is pretty poor.

Packaging not fit for purpose. Tomato plants snapped at the base and other plants fallen out of pots with compost everywhere

Plants took 5 days to arrive from note of dispatch and were rather worse for wear! Seem to have recovered now, though time will tell.